Privacy Policy

Privacy Policy for Your Health Really Matters

Effective Date: 20th February 2025
Website: www.yourhealthreallymatters.com
Business Name: Your Health Really Matters
Email: [email protected]
Address: Stonestown, Delvin, Co. Westmeath, Ireland, N91VW53

At Your Health Really Matters, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, purchase our health products, or interact with our services. This policy is designed to comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or services.

1. Information We Collect

We may collect and process the following types of personal data:

a. Information You Provide to Us

  • Contact Information: Name, email address, phone number, and shipping address when you place an order or contact us.
  • Payment Information: Credit/debit card details, billing address, and other payment-related information (processed securely through our payment gateway).
  • Account Information: Username, password, and preferences if you create an account on our website.
  • Communication Data: Messages, inquiries, or feedback you send to us via email, contact forms, or social media.

b. Information Collected Automatically

  • Technical Data: IP address, browser type, device information, operating system, and browsing behavior (e.g., pages visited, time spent on the site) through cookies and similar technologies.
  • Location Data: General geographic location based on your IP address.

c. Information from Third Parties

  • We may receive information from third-party services (e.g., payment processors, analytics providers) to facilitate transactions and improve our services.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To Process Orders: Fulfill your purchases, process payments, and deliver products to your address.
  • To Communicate with You: Respond to inquiries, provide customer support, and send order updates.
  • To Improve Our Services: Analyze website usage, troubleshoot issues, and enhance user experience.
  • To Send Marketing Communications: With your consent, send promotional emails about new products, offers, and health tips. You can opt out at any time.
  • To Comply with Legal Obligations: Meet regulatory requirements and prevent fraudulent activities.

3. Legal Basis for Processing

Under GDPR, we rely on the following legal bases to process your data:

  • Contractual Necessity: To fulfill orders and provide services you request.
  • Consent: For marketing communications and cookies (where applicable).
  • Legitimate Interests: To improve our website, prevent fraud, and ensure security.
  • Legal Obligations: To comply with applicable laws and regulations.

4. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information with:

  • Service Providers: Payment processors, shipping companies, and IT support to facilitate our services.
  • Legal Authorities: If required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

We ensure all third parties comply with GDPR and maintain the confidentiality and security of your data.

5. Data Storage and Retention

  • Storage: Your data is stored securely on our servers and third-party platforms (e.g., payment processors, email service providers).
  • Retention: We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:
    • Order information is retained for 7 years for tax and accounting purposes.
    • Marketing data is retained until you withdraw consent or unsubscribe.

6. Data Security

We implement robust security measures to protect your data, including:

  • Encryption of sensitive information (e.g., payment details).
  • Regular security audits and updates to our systems.
  • Restricted access to personal data for authorized personnel only.

While we take all reasonable precautions, no method of data transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to protect your data to the best of our ability.

7. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data under certain conditions.
  • Restriction: Limit how we use your data.
  • Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to processing based on legitimate interests or for direct marketing.
  • Withdraw Consent: Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at [email protected]. We will respond within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality and user experience.
  • Analyze website traffic and performance.
  • Deliver targeted advertisements (with your consent).

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

9. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we will ensure adequate safeguards are in place to protect your data in accordance with GDPR.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect or process data from children without parental consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this policy regularly.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Your Health Really Matters
Email: [email protected]
Address: Stonestown, Delvin, Co. Westmeath, Ireland, N91VW53

This Privacy Policy ensures transparency, compliance with GDPR, and protection of your privacy rights. By using our website, you acknowledge and agree to the terms outlined above.

Thank you for trusting Your Health Really Matters!